Halong bay Junk cruise - Vietnam

Frequently asked questions

 
1. When staying on the boat how many rooms does the rate include?
 The rate is based on  twin/double cabin. if you take  a single cabin you will pay the single supplement.
 
2. Does the junk boat have double beds or are there just single beds?
Yes, the boat have double bed (twin) and single beds

3. Do the cabins have air conditioning?
Yes, all rooms have air conditioning and fan.
 
4. Have the bedrooms ensuite facilities with private bathroom?
Yes, the bedrooms have ensuite facilities with private bathroom.
 
5. If we  are a family of 2 adults and 1 child 5 years old. What is the bedding arrangement if we share the same cabin?
If you have 2 adults and 1 child of 5 year old  the bedding arrangement  1 twin/ double cabin. You will share the same cabin. Your child of 5 year old is free of charge.
 
6. Is there an electricity supply aboard the junk?
Yes, we do have electricity supply aboard to ensure the light at all time and that the air con working properly. So you can use your gadget to support the flat battery
 
7. Could you let me know how big is the group on the chinese Junk? 
Our  Junk is small and cosy. It is not for the big group. It  just accommodates small group  of 8-12 people allowing maximum of flexibility and  privacy. Our Junk boat  is more personal and authentic.

8. Would the price include a hotel pick up to Halong Bay (where we catch the junk), and also a drop off at our hotel after the cruise?

The return transportation to/from Halong bay is included. Pick up & Drop will be from your
hotel in Hanoi.
 
9. Where we will be collected in Hanoi?
You will be picked up and dropped off from your hotel in Hanoi.  You can advise us your hotel  or if you make the hotel booking at http://hotelvietnamonline.com/hotels/hotels_hanoi.htm

10. When booked the tour through your web site. How do we pick up the ticket  and what guarantee do we have that we get what we have paid for.  Or in case of discrepancy who should we contact when in Hanoi.
You can make the booking through our website. Once the booking is made
we will send the service voucher with the receipt of your payment to you by return email.
 In case of emergency you can contact us on 0912390617 (+84912390617 from outside Vietnam) we are 24hour on call.
 
11. Are there any hidden costs? example.. do we pay toget into the caves, beaches?
No, there will be no hidden costs. The entrance  to caves, beaches are included
 
12.  Can you provide vegetarian food on the cruise?
Yes, vegetarian and diet meals are provided on the cruise
 
13. Could we bring additional beer/wine on board during the cruise or can we arrange to have the boat be well stocked with beer?
The boat have enough beer/wine/soft drinks/water in supply. You can have it at your liking . The food on boat is  included and  you just pay for the drink.

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